Answers to common questions about Super SloMo, and how to reach us.
Need help? Email us at info@kubevisor.com — we read everything and reply as quickly as we can.
By design. At 240 frames per second, audio would be slowed to a quarter of its normal speed and isn't useful, so Super SloMo records video only. The app never asks for microphone access — see our Privacy Policy.
While the camera screen is open, Super SloMo continuously keeps the most recent seconds of 240fps video in memory. Nothing is saved until you tap the save button — then the last 10 seconds are written to your library. That's why there's no record button: the moment is already captured when you decide to keep it.
Swipe left on the video in your Recordings list (or use Edit) and delete it. If the video was uploaded, the app asks you to confirm and then also removes it from our servers — the share link stops working immediately, for everyone.
The camera can only run while Super SloMo is open in the foreground on your iPhone. Open the app (or unlock your phone and switch to it), and the Watch controls will activate within a moment.
Subscriptions are handled by Apple. On your iPhone, go to Settings → your name → Subscriptions → Super SloMo to cancel or manage renewal. Cancellation takes effect at the end of the paid period. Refund requests are also handled by Apple at reportaproblem.apple.com.
The free tier includes 10 video saves and 3 shared uploads, counted over the lifetime of the app. Premium removes both limits. Recording, instant replay, and frame-by-frame playback work the same on both tiers.
Super SloMo requires an iPhone capable of 240fps recording — iPhone 8 or later. The optional Watch remote requires a paired Apple Watch.
Email info@kubevisor.com with a short description of the problem. Including your iPhone model and iOS version helps us help you faster.